TRAINING

ATSER’s plan for providing user training includes a three (3) level approach: PDA User Training, System User Training, and Advanced System Admin Training.  The System User Training described below can be specific per user role.  ATSER has highly qualified trainers that have performed similar training for other clients.  ATSER also offers individual training to key staff so that they can train their personnel as required.

PDA User Training
This class provides Field Personnel familiarization training on the PDA devices and hands-on training for submitting Daily Work Reports and Inspection Reports.  This training includes a training manual for the students to reference after the class.

System User Training
This class provides the Project Management Team with hands-on training to navigate the system, manage project and contract information, generate reports and to be able to perform database searches.  This training is available to both staff and consultants assigned by the client to perform project management responsibilities.

Advance System User Training
This class trains designated System Site Administrators on how to create new projects and contracts in the system. These Site Administrators will have the system rights to define the individual users’ access rights on a program, project, folder or file. The Site Administrator will also define the users access rights based on user’s organization and role on the project.  The Advanced training also includes instruction on creating customized Crystal Reports and understanding the Oracle database structure.